We want you to be completely satisfied with your purchase. Every bottle of Gelatine Sculpt™ comes with our hassle-free shipping service and an ironclad 60-day 100% money-back guarantee.
1. Order Processing & Shipping Times
All orders are processed and dispatched within 24 business hours from our state-of-the-art facility in Henderson, Nevada.
- Domestic US Shipping: 3 - 5 business days (via USPS First Class or FedEx).
- Free Express Shipping Promotion: Automatically applied to all 3-bottle and 6-bottle bundle orders. Single bottle orders carry a flat shipping rate of $9.95.
- Tracking: You will receive an automated shipping confirmation email containing your tracking number as soon as your package leaves our fulfillment center.
2. 60-Day 100% Money-Back Guarantee
If you are not 100% satisfied with your results for any reason, you may request a full refund within 60 days from the original date of purchase. No questions asked.
3. Step-by-Step Return Authorization (RMA)
To process your return and claim a refund, please follow these simple steps:
Step 1: Contact Customer Service
Email [email protected] within 60 days of purchase to request a Return Merchandise Authorization (RMA) number.
Step 2: Pack Your Return
Package all purchased bottles (whether full, empty, or partially used) along with your RMA order reference slip.
Step 3: Ship To Fulfillment Desk
Send your return package to our designated fulfillment address provided by our support team.
4. Refund Processing
Once our fulfillment facility receives and logs your returned items, your refund will be processed back to your original payment method within 3-5 business days.
5. Contact Support
If you have questions about order tracking or returns, please reach out:
Gelatine Sculpt™ Customer Service Desk
Email: [email protected]
Address: Henderson, Nevada, USA