At Gelatine Sculpt™, we respect your privacy and are committed to protecting the personal information you share with us online. This Privacy Policy outlines our data collection, usage, storage, and protection practices across our website (https://usa-us-gelatinesculpt.com/).
1. Information We Collect
We collect information to provide better services to all users and process order fulfillments efficiently. The types of data collected include:
- Personal Identifiable Information (PII): Full name, email address, physical shipping address, billing address, and phone number submitted when placing an order or contacting customer support.
- Payment Information: Financial transaction data (credit card numbers, payment authorization) is directly handled by PCI-DSS compliant payment gateways. We do not store raw credit card details on our local servers.
- Automated Device & Usage Data: IP addresses, browser types, operating systems, referring URLs, time spent on pages, and interacting links via standard log files and tracking technologies.
2. How We Use Your Information
We utilize the collected information exclusively for legitimate business purposes, including:
- Processing, fulfilling, and delivering your product purchases.
- Sending transactional emails, order tracking details, and invoice receipts.
- Providing responsive customer support and managing account requests.
- Improving website functionality, user experience, and security monitoring.
- Sending promotional newsletters and special offers (you may opt out at any time via the unsubscribe link).
3. Cookies and Tracking Technologies
Gelatine Sculpt uses cookies, web beacons, and similar technologies to enhance navigation, analyze trends, and customize your experience. Cookies are small text files stored on your device. You can instruct your browser to refuse all cookies or notify you when a cookie is sent. However, disabling cookies may limit your ability to use certain features of our shopping platform.
4. Data Sharing and Third-Party Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share necessary data with trusted service providers who assist us in operating our platform, such as:
- Fulfillment centers and shipping carriers (e.g., USPS, FedEx).
- Secure merchant payment processors and fraud prevention services.
- Analytics and web hosting infrastructure partners.
All third-party partners are strictly contractually bound to maintain data confidentiality and comply with applicable privacy laws.
5. Data Security
We implement standard physical, technical, and administrative safeguards to protect your personal data against unauthorized access, alteration, or destruction. Our website utilizes 256-bit Secure Sockets Layer (SSL) encryption for all sensitive transactions.
6. Your Privacy Rights (CCPA & GDPR)
Depending on your jurisdiction, you have the following data protection rights:
- Right to Access: Request copies of the personal data we hold about you.
- Right to Correction: Request correction of inaccurate or incomplete information.
- Right to Erasure: Request deletion of your personal data, subject to regulatory retention obligations.
- Right to Opt-Out: Opt-out of marketing communications at any time.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact our privacy team:
Gelatine Sculpt™ Customer Support
Email: [email protected]
Address: Henderson, Nevada, USA